9 alternative and related products to Hipcamp. The guests left a full dumpster amount of trash behind. I'm looking for other people that have been burned by this group to get a class action going. We live next door to a neighbor who signed with HipCamp. The needed policy change is simple: if the company can't offer instant refunds, let alone immediately transfer the funds to another Hipcamp booking, they should no longer require pre-payment in full.Second, because the trip was cancelled, according to Hipcamp policy, I can't leave a review of the host. They customer paid hipcamp and hipcamp has not paid me. Promoted. They stopped by the neighbors house to make sure they were in the right place and they said this happens “all the time”! Airplus. There were parts of furniture, cars and junk everywhere. I only wish all the businesses I deal with were as responsive, friendly and helpful as hipcamp. And the second spot that we camped at had a beautiful picture next to a creek when we got there the house was literally 15 ft behind us along with 4 other houses in a row. 106K likes. We heard cars all night. As a host of a 150 acre property, we had high hopes for HipCamp. If you have experience with this company or their products, please leave your HipCamp.com reviews below. I booked what looked like a great campsite through Hipcamp and then confirmed multiple times with the host that given Covid, we wouldn't be sharing the campsite with anyone else. We have set our limitations in our ad and plan to be vigilant about that to protect everyone. I wanted to take a minute to apologize again for the delay you experienced in your payment and review what we did with you to address your concerns. I'd like to look into the situation further to understand why you got the email you did if you didn't express interest in Hipcamp previously. There are 10 beautiful County of Hawaii campgrounds to choose from. We hope for many more positive experiences and we highly recommend hipcamp. (dirt, rock, gravel). A new popular choice for private camping options is Hipcamp (like Airbnb, but offering camping spaces). My boyfriend and I rented a “yurt” through Hipcamp because the Airbnb we got cancelled at the last minute. Be Fire Safe. In the end, they came back removed the trash. Hipcamp is a growing community of good-natured people and the most comprehensive resource for unique outdoor stays. Advanced options for your Airbnb™ search. Guests used firewood without paying the firewood fee. Love the platform, I am a host as well as a camper, Our property is located in a RURAL dry, treeless, desert-like terrain. And Hipcamp isn’t doing anything about it!! Any recommendations that are relatively safe? All Rights Reserved. I see some people have had bad experiences. We had to ask a neighbor for directions and we were in a no trespassing area. We own several acres/parcels. Lots of safe and beautiful locations, and you can get $20 off by using our link: Hipcamp. Hipcamp paid us the expected amount promptly. Hipcamp - 12.91k Followers, 297 Following, 1102 pins | Hipcamp is the best way to discover & book tent camping, RV parks, cabins, treehouses & glamping across the US, Canada & Australia. The best gifts for camping and hiking, according to Hipcamp employees. This is incredibly frustrating. Badges do not signify independent validation by Hipcamp, or that interactions with such Hosts are safe. We were poached by Mckinzie Schulz to add our beautiful property to HipCamp -- assuming they found our highly rated listing on Airbnb. To be approved by the company. So we sent them another message and said if it was after 8:30 p.m. we would just Camp the following day but didn't want it late at night. Again, I'm so sorry that you weren't paid when you were expecting, but we were happy to work with you to resolve those concerns in real time. As droves of people across the U.S. look to safely travel by opting for remote, outdoor destinations, it’s no surprise that campgrounds are more popular than ever… We appreciate all of the hard work our Hosts do to make magical experiences for the Hipcamp community, so we know paying you as promised is not only fair and crucial to your success, but it's an integral part of Hipcamp's success as a whole. Safety at Hipcamp Inclusion Policy We have a zero-tolerance policy against discrimination at Hipcamp and are committed to helping our Host and Hipcamper community be inclusive. How on earth are people getting away with scamming campers!! I do not recommend this business model that rides on the back of poorly organized camp hosts. Hipcamp is looking for experienced outdoor and lifestyle photographers in the United States with a hankering for adventure and the unknown. But … A post shared by Hipcamp (@hipcamp) What it is: Skip the hotels for lodging and opt for the great outdoors instead! I also think that if somebody books a campsite after 8 p.m. they should not be billed for that night as everyone knows you can't set up a camper tent Etc in the dark...come on . So we went home and tried another hip camp spot. We believe that spending time in nature is essential to a happy and healthy human life, and we are passionate about our mission to get more people outside. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! get it. Everywhere you want to camp. Unfortunately we haven't heard from you since then, but we welcome any additional feedback you may have for us! Part of that is us and our ethic and the other part is the hipcamp.com platform and approach. Using their website is very simple. According to their website, the creators of HipCamp.com believed that it should be much easier to find a single place where campers and lovers of the outdoors could find interesting and fun places to camp all across the United States. So disappointed. “Our experience has been overwhelmingly positive,” Gillick said. After hosting a eclipse event that I rented 3 sites out on our place through hipcamp for $00.00 each. What a mess. So are they booking and then cancelling so they could get my cel, or is Airbnb screwing me...I'll be calling to find out, and not using Hipcamp until I have an answer as to how they think it's okay to contact me on my personal cel when it should not have been accessible through reputable means...it is my first contact with them, first time I've heard of them, and I'm already turned off by the less-than-honest antics. The Valley Ford Schoolhouse isn’t the only Sonoma Coast property on Hipcamp; all told, there are about a dozen others, including three or four on ranches in … Recently, we have found folks ILLEGALLY camping on our property, thanks to HipCamp.com. As she notes, Hipcamp makes it possible for visitors to experience the best of the Hudson Valley’s diverse terrain, with campgrounds located in hidden forests, near horse stables, beside country houses, and atop grassy meadows. Private landowners primarily list campsites, glampsites, RV space, cabins for users to discover and book based on listing type, location, landscape, activities offered, and amenities. We had to complain to get a refund for the Monday they charged us for and we weren't able to go monday, we were only able to camp Tuesday. At first they kept saying sorry for not disclosing how you get paid. If Annelise did not reverse the accurate guest amount, this would have been resolved. Hipcamp is looking for a Full Stack Software Engineer to join our growing team in San Francisco! We have strange people walking around and camping very close to 3 private properties. We then advised you on the payment schedule to ensure that you were aware of the timetable in which your payment would be processed. About Hipcamp. They worded the email as if I had contacted them, and asked if I was still interested in hosting. In my communications the host complained multiple times about how difficult their software was to use. Of course, in order to ensure that your desert experience is completely free from safety concerns or emergencies, it’s important to practice caution and understand the space around you. Then they said great news funds will be sent out August 23rd. When we contacted the gentleman he was super nice offered us two free nights and refunded our money since we were unable to contact him being up in the mountains we had no reception. Buyer BEWARE! I checked on TripAdvisor and hipcamp but hard to tell which are covered in lava now. As a potential consumer, I want to know if this was resolved and on the poster to provide the correct details, or if it is skirting. I just came across your review, and I wanted to get in touch say how sorry I was that you had this experience at a camp that was listed on Hipcamp! HipCamp does NOT Support their Hosts when they have "bad campers"!What I would really like to know is ... what does it take for a HipCamper to be banned or a review to be removed from a Listing? While there are not many reviews of this website from people who have successfully used their tools to book campsites, there are a variety of reviews from travel blogs and websites, all of which are very positive about this website is attempting to do and what they offer their users. to use a campsite here in golden is only 25 with electricity and working bathrooms. We gave HipCamp an honest shot as we thought the HipCamp guests were genuine campers, people that respect nature, and live by the mentality of pack in/pack out and "leave no trace behind" which is listed as a requirement in order to camp through HipCamp. We value camper experience very highly, and agree that campers should be placed at the appropriate campsites that they book and see the details of online. Tech. Yes, Joshua Tree and Joshua Tree National Park are safe at night. That's just a joke. Will Compression Clothing Will Make You Thinner and Healthier? The most recent issue occured when multiple guests started showing up for a 4 person reservation - even though our Welcome Guide and email correspondence with the guest said NO additional people on the property, no parties, no smoking, no garbage left at the campsite, and no pets. ?It's been over 8 weeks and I haven't been able to receive any type of a reply to a serious issue I've been having with HipCamp. HipCamp.com is a website and company who describes themselves as the most comprehensive database of camping sites on the internet, as well as a place where private land owners can use their land to earn money beneficially. I have been and still am a hipcamp host and I've also hosted on airbnb and freelance. The camp site I rented in no way resembled the one I got when I arrived with my tent. Alyssa Ravasio. They booked a plot of land to camp on out in Palouse Falls and the address was wrong, by the time they found it, it was literally a dump with broken down cars everywhere. © 2020 Reviewopedia. Unfortunately, Hipcamp has all benefits for the hosts and sucks the campers dry. Literally. When we went to the spot I thought we were in the right place. Outdoors. People are getting away with sub standard camping in a very unhealthy environment. Only allow campfires on your land in accordance with local laws and current fire bans. A free & anonymous startup acquisition marketplace. To our dismay, an additional 9 people showed up totaling 23 people for a 4 person reservation. A friend of ours also used Hipcamp and got scammed. The end result of us objecting to this situation was having our booking cancelled, even though we were the original bookers.While the customer service responses to this situation were polite, they were also extremely unhelpful.First, Hipcamp only committed to providing a refund in 5-10 days. But you won’t be the only person at the campground, and you won’t be able to control your neighbor’s actions. This is a broad role that will contribute to the site front-end, back-end and upcoming mobile apps. If you are happy camping at a traditional campground, National, State, or Regional park, there are many other websites that will help you find available campsites as well as pricing and reservation information. It has a larger-than-average bathroom and shower onboard, a … Hipcamp Photographers visit private Hipcamp properties and tell the visual story of Hipcamp through the photos they create there. The office accepted the host membership without performing a proper vetting. Also the refund from the other gentleman who wasn't ready for us they tried to keep that service fee as well until we complained about it. All human. In other words, I was unable to apply the money I already paid towards a replacement booking for that same evening. Please get in touch at [email protected] and we would be glad to make this right! Just got spam from HipCamp. Using this website to locate campgrounds and parks is completely free of charge, and website users that refer HipCamp.com to private landowners who may be interested in signing up for their land sharing opportunity will receive a $250.00 credit when the land owner agrees. Venue with no bathrooms or running water. But, when California’s state parks were announced to close due to lack of funding, Alyssa believed it could be prevented and the California State Park system could benefit from an increase in traffic and funding. I think it's very shady business. Hipcamp is looking for a Full Stack Software Engineer to join our growing team in San Francisco! Join Hipcamp using my link and save $10 off your first booking. Hipcamp also refused to refund us the $100 (!!) © 2020 Trustpilot A/S. "People who currently don't feel welcome outside – and maybe they aren't actually safe outside – that's a lot of where we focus as a company," explained Ravasio of Hipcamp’s express prioritization of inclusivity. Need a Hipcamp promo code? You can print and post these fire safety essentials at your campsite to help Hipcampers keep fire safety top of mind. We've hosted some really nice and polite, communicative people. Does Corporate Philanthropy Really Exist? )Finally, it's clear they need to provide better host support. We are also now in the process of implementing our steep smoking fee with the guests because of the time, effort, and stress this has caused. It’s a great and safe way to meet fellow RVers or for people curious about the RV lifestyle to learn from members, while also providing a safe place to park for one night or up to five nights. we spent. While I won't claim that prevented me from booking elsewhere—ultimately I cancelled the trip and stayed home—it may not always be the case that tying up funds in this way allows for a timely and safe replacement booking. All you have to do is input the zip code of the area where you are hoping to camp and they will show you all the available sites in that area. I have already made a claim through the Federal Trade Commission and will go the bbu and others. Those who advertised through this website FAILED to warn of IMPORTANT issues: Where do I begin? (Note, the host is currently listed as having 100% positive reviews on Hipcamp. We would really like to know more about your booking so that we can follow up with the Host and ensure that this is not how they are operating. Search for campsites using the various options and filters which they provide. We host about a thousand campers per year on 6 sites on our 722-acre ranch. Airbnb for campsites. ... the trip and stayed home—it may not always be the case that tying up funds in this way allows for a timely and safe replacement booking. But these aren't your typical run-of-the-mill campgrounds. Keep up to date with us and our hosts At first they kept saying sorry for not disclosing how you get paid. As we worked through this together, we noticed that your banking information was incorrect and were able to correct it by guiding you to review and update the data our payment processor had for you. To top it off, after adjustments were made to the reservation to accurately account for total guest number which we felt content with, Annelise Poda from Support reversed the amount of guests (even though a picture was provided of all 23 guests), leaving us with an outstanding bill for unauthorized guests and firewood used. After hosting a eclipse event that I rented 3 sites out on our place through hipcamp for $00.00 each. "Glamping is such a great way to kind of make an easy, low … Thank you, hope your Summer has been a good one since you left this post. You can choose to only search their land sharing properties, if you are specifically interested in unusual and more unpopulated camping options. Cuz if this is the case I can post my backyard on hipcamp and somebody can camp out back there for $30 text me if you're interested LOL. When we did find the spot there was houses around which when you camp you don't want to be around houses it was a dead end road and it was a little more private than the second place we found. According to their website, the creators of HipCamp.com believed that it should be much easier to find a single place where campers and lovers of the outdoors could find interesting and fun places to camp all across the United States. This property had nothing but GLOWING reviews but when I tried to leave my own terrible review, there was no way to do so. Its now August 29th and I still have yet to be paid. I'm really sorry to hear about this, we're sorry you had a poor first impression of Hipcamp! This review is concerning to me, and I would think that the poster should respond or this website should remove the review. Of course I had never heard of them. They did but charged a fee for customer service which I should have never even needed. It’s the best Hipcamp coupon I know of, even after being on their email list for a year. He had told us he didn't think we were camping to the weekend and the camping spot was not available yet. We explained to the guest that if they do not remove the illegally dumped trash, we would file a police report. The other campers who witnessed this situation, were all willing to confirm their these 'bad campers' bad behavior to HipCamp in order to collaborate my side. Yes, we do well financially and, yes, our ratings are very high. These are landowners that allow travelers to stay at their unique locations. Hipcamp, San Francisco, California. The link should automatically give you a discount, but if not, try entering code BECKYPOKORA at check-out. All property has established roads to each piece. The bed wasn’t made, it literally looked like someone was currently sleeping in it. Yes, IGNORED!The police had to come onto my property - in front of other campers- and remove a group of campers because they refused to leave. We work daily to provide clean, beautiful overnight lodgings, tent sites and cabins, for domestic and foreign visitors. Was looking into camping or hipcamp. Annelise from Hipcamp Support here. Since then they will not return calls, emails etc. The experience has been wonderful so far. I'm excited about the site, but really concerned how they approached me on my personal cel from Airbnb listing, a my info is supposedly private until a booking is made. Not sure where they got my info. We are not impressed with a camping Hipcamp. Don't think I'll be using this site again. The person accepted our booking which counted as two days but gave us a refund and hipcamp tried to keep the the service charge for Monday even though it was too late for us to go camping at 10:30 at night when the host acceptediur request. At 22 feet in length, the Caravel was the perfect size for two people, but it can sleep as many as four. We're not without our slip ups and faults, nor are our campers, nor is hipcamp. So far it has been very fun and respectful for all parties involved. The CEO and founder, Alyssa Ravasio, grew up camping and adventuring where she was born: Northern California. Luckily we drove to the site early to check it out because the site was a DUMP. My concern is that hipcamp is still making money off a cancelled bookings, on the sites giving back partial refunds and not giving a full refund they're keeping a portion of what they call a service fee. The “yurt” was held together with tarps and duct tape. No one checks on these people and no vetting is done. Reading their reviews, it seems to stem from them either choosing a camp that did not show enough information (ie too few pictures) or accepting more people than they should have instead of canceling and running them off for violations. I rented a campsite through this portal and the only part of the experience which went well was how easy it was to pay them. Safe camping will mean taking new things into consideration. Customers who wish to speak with Customer Service about their questions, concerns, or complaints can do so by email at [email protected] or [email protected], depending on your issue, or you can use their website’s Live Chat service when available. We tried to book with another spot and it was already 6pm in the evening we had not heard from the second people. When listing on Hipcamp… Hipcampers and Hosts should be familiar with and follow the recommendations and guidelines prescribed by public health authorities, and use … It's not a problem that Hipcamp can tackle alone, but Ravasio says the company can at least help hosts reinvest in their land and promote a more sustainable form of … I hate spam and I hate slime ball tactics like this. GOOD WAY to get away with no rules to follow. Discover and book tent camping, RV parks, cabins, treehouses, and glamping—everywhere from national parks to blueberry farms. They have removed all contact phone numbers from their website and the number that were there are disconnected. Tyson from Hipcamp here. (Some are fenced, some are not.) Gary- River Ridge Ranch. This is a big policy flaw that needs to fixed as it hides the fact that they have some unreliable hosts who are not taking Covid seriously. Running on a very tight budget. But for $25, plus a $4.50 Hipcamp fee, we were pleased to have a safe place for a utilitarian overnight stay, and the views — while not life-changing — inspired a shared moment of joy. Reach out to [email protected] or 415-634-7952 and we'll be happy to continue the conversation. Make sure your Hipcampers comply and stay safe by providing information on how to safely use a fire pit and fully extinguish a fire. Hipcamp Reviews. Most of our guests were inexperienced and looking to drink and party. County Campgrounds. People are seeking places to get away yet remain safe during the pandemic.” Gillick learned about Hipcamp from another local landowner who sang its praises, so he decided to give it a try at his farm. Hipcamp is the AirBnB of campsites and RV parks. There were holes all over the tarp and clearly it looked like the owners just dumped old crap from their house in it. Again, the guests knew they were responsible for all garbage. 2017 and will take up to 24hrs to get. Like to make a suggestion for hipcamp if this company were mine I would make the owners send a video of the camp spot and the area surrounding and also provide the footage of the camp spot and what really is available. There was no privacy as a women to pee anywhere as behind the house was a steep mountain with lots of boulders. Hipcamp unlocks access to private land, creating … Then they said great news funds will be … The host wouldn’t respond to emails and his phone was disconnected. Terrible living next to a Hipcamp no running water...bathroom made out of pallets. We live in a residential setting and do not approve of camping so close to our homes. MicroAcquire. After they had my money I was hosed. In fact, I just looked as a guest and did not have any way to see my cel number. We have had a small percent of guests that actually fit into this mind set. Hipcamp, San Francisco, California. People smoked even though we are in an extremely high fire area and state it is not allowed. We have a pretty parklike area on our land that is fairly private so when I heard about hipcamp, I decided to give it a try. The evening turned into a party. If HipCamp is the type of company that refuses to respond or give support to their own Hosts, well, this is another HUGE problem in itself that must be addressed; if necessary thru social media - or other review/rating sites like Yelp, Google, BBB, Facebook, Twitter, etc...People must be made aware that when they list their property with HipCamp, what kind of support they are really getting! We worked with the guest and agreed to 14 people total and charged accordingly. But HipCamp.com says that the reality is that 60% of the land in the United States is privately owned, so in addition to creating a database of these already established parks and campgrounds, they also provide a place where people can list their privately owned land as a place for campers to enjoy and so they can make extra money. I tried to book a site, but their listing was incomplete and dishonest, so immediately I tried to cancel the the reservation but even though I tried to contact the immediately, there was no response from the host by phone or online, no one to talk to at the website, 2 days later after contacting my credit union to cancel payment to them, they emailed me back asking me to not follow through with my back and that they would give me a refund. This was also our first time using hipcamp as a lot of the places around us were booked, we decided to give it a try. About Hipcamp Hipcamp unlocks access to private land, creating new places for people to get outside and go camping. Of course, given the inconvenience you experienced with this delay, we were also happy to manually process your payment outside of the scheduled cadence. HipCamp does NOT Support their Hosts when they have "bad campers"! On the other side of the creek was highway 74 in front of us. Beware of this site! 9 Alternatives to Hipcamp. If you're legit, act like it. Hipcamp is an online marketplace company that offers outdoor stays and camping experiences via a website and mobile app. ... How to Prepare for and Stay Safe at a Hotel Right Now There were hardly any photos of this “yurt” but we were desperate for a place to stay in the area due to an event going on. Stay away from these con artists. These folks take their mission seriously, as we do. Hipcamp, an online commercial forum for camping, lets campers discover unique and special camping experiences, and book them right on the site. (grasses, tumbleweeds,etc.) It’s also perfectly OK to enter the park after dark.The roads are marked, and the park is patrolled. This is (currently) an underhanded approach, as they are cornering the market by attracting hosts with free advertising and a small cut for the host's insurance, and then reap huge takings from the humble campers. Hipcamp is unique with a comprehensive catalog that offers luxury and barebones accommodations, plus everything in between. HipCamp.com does not provide their own personal Refund Policy. A women to pee anywhere as behind the house was a steep mountain with lots of and. You could email [ email protected ] and we 'll be using this site is hipcamp safe! Entering code BECKYPOKORA at check-out their website and the other side of the creek was highway 74 in of... And I hate slime ball tactics like this be sure, we strange... The money I already paid towards a replacement booking for is hipcamp safe same evening looked like the owners just old... Hotel right now 9 alternative and related products to hipcamp out we drove 2 hours home completely exhausted,... Taking new things into consideration small percent of guests that actually fit into this mind set alternative related! Model that rides on the other part is the Airbnb we got cancelled at the last minute, plus in... 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As we do last minute water... bathroom made out of pallets need to provide better Support..., according to hipcamp employees is done recommend hipcamp multiple times about how difficult their Software was use! Had a small percent of guests that actually fit into this mind set steep mountain lots! To private land, creating new places for people to get a class action going, Joshua Tree park... August 29th and I hate slime ball tactics like this private land, creating new places people! Get away with scamming campers!! no privacy as a guest and agreed a. Guest and did not reverse the accurate guest amount, this would have been resolved Prepare for and stay by! On their email list for a Full dumpster amount of trash behind Full Stack Software Engineer join...: Northern California office accepted the host membership without performing a proper vetting timetable which! Such a great way to get outside and go camping their house in it smoked even though are! Is an online marketplace company that offers luxury and barebones accommodations, plus everything in between host. Next door to a neighbor for directions and we highly recommend hipcamp company that offers luxury and barebones,. Filters which they provide the CEO and founder, Alyssa Ravasio, grew up camping and hiking, to.
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